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Birmingham Post
Birmingham Post
Technology
Jon Robinson

ChatGPT carries risks for business users despite 'big leap forward' - digital expert

ChatGPT

A digital expert has warned ChatGPT carries inherent risks for business users despite representing a "big leap forward".

Neil Jackson, a senior digital consultant at accounting and business advisory firm Hurst, added the OpenAI-developed chatbot has serious limitations at its present stage.

Mr Jackson said that while the new natural language chatbot can be effectively utilised as a guide and help, business users should not "get too carried away" because the technology currently has a high margin for error.

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