Care home residents were found to be "shivering" due to a lack of heating with some only bathed once a week, an inspection report has found.
The Care Quality Commission (CQC) said that staff morale was also at "rock bottom" and blamed a failure in management and staff shortages for the list of issues.
Dale Park Care Home in Southport was visited by inspectors in November 2021, with the home suffering from 'inadequate' leadership and deemed as requiring improvement, as reported by Lancs Live.