Dozens of staff at a luxury hotel have accused bosses of withholding tips and keeping service charges for a 'self-funded Christmas present'.
A collective grievance was submitted to the operators of Cameron House by around 60 staff members who believe they are losing hundreds of pounds worth of tips.
They have described the tips system as 'opaque' for the distribution of tens of thousands of pounds worth of tips and service charges at the hotel resort in Loch Lomond. In January, the hotel management introduced a 10% service charge. Bar and restaurant staff have since found that they are now between £200 and £300 pounds a month worse off.
