A California woman says a hair salon threatened to sue her after she left a negative Yelp review, sparking a public online dispute that has gone viral on TikTok. Sara W., known as @haussdrama on TikTok, went to Studio Z, a hair salon in Norco, California, where her hairstylist allegedly “melted” her hair following serious miscommunications. She shared her experience on TikTok and left a negative Yelp review, but the salon’s response made things much worse.
Sara had visited Studio Z at least four times before this incident. She had previously darkened her natural level-6 hair with one stylist there, and when that stylist moved out of state, she was referred to a co-worker named Lilly. Sara was clear about what she wanted, sending reference pictures via text and discussing the treatment before her appointment. Things went wrong during her appointment with Lilly.
