The managing director of Bunnings has made a personal apology to the local farm animal sanctuary caught up in the vegan sausage row, saying "we don't always get it right".
Bunnings managing director Mike Schneider wrote on Thursday to Kate Luke, the co-founder of the Little Oak Sanctuary between Canberra and Braidwood, who revealed she could not go ahead with two planned fundraising sausage sizzles at Bunnings in Fyshwick because a staff member had insisted the sanctuary offer beef sausages and not just vegan sausages.