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The Independent UK

National

Furvah Shah

Vodafone, TalkTalk and BT among firms ‘failing to close accounts’ after people die

BT Vodafone TalkTalk

Getty Images/iStockphoto

Phone, TV and broadband firms have been accused of not doing enough to help grieving relatives close the accounts of dead loved ones.

Vodafone, TalkTalk and BT are amongst providers facing criticism for being ‘unsympathetic’ to bereaved family members and sending bills and debt recovery companies to deceased customers.

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