BT has halted its plans to axe landlines, admitting it got things wrong.
The telecoms giant said it made the decision to pause the Digital Voice rollout because of concerns that up to half a million elderly people faced being isolated in the move to force all homes online. However, BT stressed that this was just a temporary halt to the programme, which would be resumed once steps were in place to address customers' concerns.
Pensioners groups have criticised the move by BT to force all homes online, affecting those who rely on traditional landline phones to communicate. And telecoms regulator Ofcom raised concerns that emergency alarms might stop working if the digital changeover came into effect as planned in 2025.
