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The Independent UK
The Independent UK
Business
Holly Williams

Telecoms giant’s profits dip after losing more than 200,000 broadband customers

BT United States Allison Kirkby Openreach

Telecoms giant BT has reported a significant slowdown in customer losses, signalling a potential stabilisation within the fiercely competitive broadband market.

The group revealed it shed 210,000 broadband customers during the final three months of 2025.

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