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Evening Standard
Evening Standard
Holly Williams

BT broadband customer losses slow as competition eases

BT United States Allison Kirkby Openreach
The group stressed it was on track to meet its financial guidance for the current year (BT/PA) - (PA Media)

Telecoms giant BT has slowed customer losses as it sees competition in the broadband market stabilise.

The group revealed it shed 210,000 broadband customers in the last three months of 2025, which was less than feared in the market, with analysts having predicted it would lose more than 230,000 customers.

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