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Evening Standard
Evening Standard
National
Josie Clarke

Broadband and mobile firms pledge to stop unexpected bill increases

Providers have signed up to the Government’s new Telecoms Consumer Charter (PA) - (PA Archive)

Major broadband and mobile providers have pledged to stop unexpected bill increases by making pricing clearer for consumers at the point of signing up.

Providers will also make it easier for vulnerable consumers to access social tariffs, which Ofcom has previously estimated could save eligible households up to £220 a year.

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