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Chronicle Live
Chronicle Live
National
Matthew Evans & Steven Smith

British Gas smart meter problems lead to complaints from customers during cost of living crisis

Customers of British Gas have been piling in to complain about issues with their smart meters. One customer even said there was "something fishy going on".

Another said they'd been charged £13 in the space of just 45 minutes. The pandemic, war in Ukraine and Brexit have all been blamed for hikes in the cost of energy. The price cap was raised by 54% at the start of April, adding around £700 per year to the average bill.

To make matters worse, some British Gas customers say they have been experiencing smart meter problems since February, reports NorthWalesLive. On the 'The British Gas complaints page' Facebook page, complaints have been flooding in.

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