British Gas customers have been issued an urgent warning in relation to the Government's Warm Home Discount.
The power company has told customer they "cannot help them" if they have previously been refused the extra cash through the cost of living support scheme.
The scheme was introduced to help households reduces their energy bills but topping up payments. It means that eligible customers do not have to pay as much as they normally one. The payment is a one-off reduction of £150 applied between October and March, targeting vulnerable, low income families and pensioners who may struggle to pay their gas and electricity bills this winter.
