“It’s not who we are,” says British Gas in response to criticism of its bullying tactics (‘It’s not who we are,’ wails British Gas. Sorry but when you’re using bailiffs to install meters, that’s exactly who you are, 3 February). Oh, yes it is. This is a company with a “bereavement team” that is, in fact, a debt collection agency. Nothing could surprise me now about British Gas.
Edith Nicoll
Menstrie, Clackmannanshire
• In response to Janet Mansfield (Letters, 1 February), as a politics teacher at Loreto sixth-form college in Manchester, I can confirm that John Harris is one of many alumni who have gone on to excel in their careers of choice after having gained places at Oxford, Cambridge and Russell group universities. We are proud of all our students, past and present, at this large, diverse, stated funded college.
Kate Boon
Chorlton, Manchester
