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The Independent UK
The Independent UK
Business
Anna Wise

British Gas agrees £70m energy debt payoff and compensation over prepayment meter scandal

British Gas Ofgem
British Gas has agreed to a £20 million payout and to compensate customers who had a prepayment meter installed without their permission - (PA)

British Gas has agreed to a £20 million payout and will compensate customers who had prepayment meters installed without their consent, regulator Ofgem has announced following an investigation.

The watchdog concluded that British Gas failed in its duty to protect vulnerable customers by forcibly fitting these energy meters into people’s homes in previous years.

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