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The Independent UK
The Independent UK
Travel
Simon Calder

British Airways ’sorry’ after cancelled birthday trip to Dubai and compensation mix-up

British Airways Dubai Manchester Emirates Heathrow Newcastle
Getty Images

Samantha Phelps was looking forward to a luxury holiday to Dubai last month to celebrate a special birthday. Along with her husband Chris and their daughter Jordan, the family were booked with British Airways from Manchester airport via Heathrow to Dubai on 19 February 2022.

But the first leg, BA1403 from Manchester to Heathrow flight, was first delayed then cancelled.

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