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Evening Standard
Evening Standard
World
Daniel Keane

British Airways cancels almost 1,000 flights in July disrupting travel plans for thousands

British Airways is to cancel hundreds more summer flights as previous schedule cuts aimed at easing disruption proved insufficient (Steve Parsons/PA) (Picture: PA Wire)

British Airways has cancelled almost 1,000 flights due to take off in July, disrupting the summer holiday plans of more than 100,000 passengers.

The airline said in a statement that it has “regrettably” become necessary to further reduce its operations by cancelling flights 785 flights from Heathrow and 186 flights from Gatwick.

The Government has introduced a slot amnesty, which enables airlines to temporarily hand back without punishment any take-off and landing slots they do not have the resources to use.

Under normal rules, carriers lose slots if they do not use them.

The aviation industry is suffering major disruption as a surge in demand for travel coincides with staff shortages across roles such as airline crew, ground handlers, airport security staff and air traffic controllers.

In May, British Airways announced that it would cancel 10 per cent of flights between April and October in an attempt to avoid having to axe flights on the day of departure.

But the latest cancellations take this figure to around 11 per cent.

The carrier said: “We took pre-emptive action earlier this year to reduce our summer schedule to provide customers with as much notice as possible about any changes to their travel plans.

“As the entire aviation industry continues to face into the most challenging period in its history, regrettably it has become necessary to make some further reductions.

“We’re in touch with customers to apologise and offer to rebook them or issue a full refund.”

The airline welcomed the slot amnesty, saying it is “making it easier to consolidate some of our quieter daily flights to multi-frequency destinations well in advance, and to protect more of our holiday flights”.

Rory Boland, editor of consumer magazine Which? Travel, said: “While it is encouraging to see British Airways taking steps that will spare some passengers from last-minute flight cancellations, it is concerning that months on from its first round of cancellations, BA still seems unsure as to how many flights it can operate each day – especially while still taking new bookings.

“Which? recently reported British Airways to the Civil Aviation Authority for neglecting to tell passengers about their right to compensation and failing to re-route customers at the earliest opportunity.

“The CAA must take action if BA fails to meet its legal obligations amid this latest round of cancellations.”

Heathrow ordered 30 flights for the morning of June 30 to be cancelled at short notice in a rare “schedule intervention” because it would have been unable to handle the passengers.

British Airways workers based at the west London airport are deciding on strike dates which are likely to be during the peak summer holiday period.

Members of the GMB and Unite unions, including check-in staff, voted in favour of industrial action in a dispute over pay.

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