The Britannia hotel chain has been ranked as the country’s worst places to stay for the 10th year running.
Consumer group Which? said the firm, whose hotels including Liverpool’s famous Adelphi, “should be avoided at all costs.”
The research was based on almost 4,500 hotel stays, with respondents invited to rate their experiences at 35 chains across 10 key categories, including cleanliness, bed comfort, food, customer service and value for money.
