Frustrated Bristol commuters say they keep being late to work due to buses passing them by at a busy stop. First Bus has been rolling out a raft of changes across the West of England since October 9, to offer a more reliable service.
However, there have since been complaints about school run chaos, and now about the impact on workers trying to get into the city centre during rush hour. Earlier this month First West of England issued a long statement to Bristol Live, detailing three key issues contributing to the disruption - traffic congestion, staff shortages and high staff sickness levels.
Among those impacted by the disruption is Darren Kitson, who often uses the metrobus stop at Begbrook. He says since September it has been especially busy in the mornings, with full buses often driving past without stopping.
