Staff shortages at Bristol Airport are causing major delays for holidaymakers, with one passenger saying their 'trip was ruined' due to a hold-up at security.
Bristol Airport has responded after a man said he got to the gate to be told it's shut after waiting more than an hour-and-a-half to get his bag checked.
The airport says it apologises to customers impacted by above average queue times, adding staff shortages "can impact waiting times and service standards."
