Clothing company Boohoo has started to charge customers who want to return items. Shoppers now need to pay £1.99 to send anything back.
The firm is following in the footsteps of other retailers including Uniqlo, Next and Zara who already charge people for returning products. Boohoo - which has a stable of brands such as Karen Millen, Nasty Gal, PrettyLittleThing, Coast, Oasis, Burton, Wallis, Dorothy Perkins and Debenhams - said it had to introduce a charge as the "cost of shipping has increased".
Boohoo's website now states: "Please note a returns charge of £1.99 per parcel will be deducted from your refund amount. Returns are free for premier customers."
