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The Conversation
The Conversation
Matt Walsh, Head of the School of Journalism, Media and Culture, Cardiff University

Bob Vylan Glastonbury complaints upheld: here’s what viewers complain to Ofcom and the BBC about most

The BBC’s livestreaming of the Glastonbury performance by punk-rap duo Bob Vylan broke editorial guidelines on preventing harm and offence to viewers, according to the corporation’s complaints unit. More than 5,000 people complained about the broadcast after the duo chanted “death, death to the IDF” and made other derogatory comments.

However, the BBC’s Executive Complaints Unit cleared the BBC of breaching rules on impartiality, saying: “Coverage of a music festival is clearly not on the same footing as coverage of news and current affairs; […] a wide tolerance for expressions of opinion by performers or audiences would be in keeping with audience expectations for events it does cover.”

This aligns with a pattern revealed by our ongoing research into impartiality at Cardiff University – viewers have significant concerns about BBC impartiality and frequently lodge complaints about it. But those complaints are rarely upheld.

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