A Black man says he stepped in to help an elderly woman at a pet store after he confronted staff over what she said was a lengthy wait for assistance. Ojani Moncrieffe, who posts under the handle @officialojanimoncrieffe, shared the incident in a TikTok clip that has gained 16 million views, 3 million likes, and 27,200 comments.
On-screen text that frames the video reads “POV: You see an elderly lady in the pet store who has been asking for help, so you decided to get it for her. And the worker came right after within seconds.” Ojani appears to be looking up and around, seemingly searching for a store employee, while an elderly woman’s voice is heard off-screen. He asked the off-screen elderly woman, “You say you been waiting here for a hour?” The woman replied, “Oh, half an hour.”