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Tribune News Service
Tribune News Service
Business
Jordyn Grzelewski

'Black eye for the company': How Ford is fixing spate of quality problems

Kevin Mamajek already had waited nearly eight months for his Mustang Mach-E when he got a call from the dealership telling him he'd have to wait a little longer.

After months of supply-chain snarls and shipping delays, this time the holdup was due to a recall on the Mach-E that prevented car dealers from being able to deliver new units of the all-electric crossover.

"I just hit my head on the desk," said Mamajek, 55, of Richmond, Virginia. "I joked with people on the (Mach-E owners') forum — I showed a car that was broken down in the desert sand. I'm like, 'My car is stuck somewhere.'"

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