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Kiplinger
Kiplinger
Business
H. Dennis Beaver, Esq.

Bill Bought a Fridge, and Then His Nightmare Began

A man's hand holds a wooden block with a scowling emoji on it. .

If you are about to buy a major appliance from Lowe’s or Home Depot, you might want to read this story first and take a moment to consider how angry, frustrated and upset you would feel if what happened to Southern California resident Bill Bright happened to you.

Based on what Bright has told me about his experience (backed up by receipts and emails), it appears Lowe’s, the nation’s largest appliance seller, doesn’t have its customers’ best interests in mind when the major appliances it sells fail within days after delivery.

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