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ABC News
ABC News
Business
national consumer affairs reporter Michael Atkin and the Specialist Reporting Team's Leonie Thorne

Big banks urged to repay scam victims as ASIC report slams inconsistent approach to losses

The big four banks, including ANZ, have been criticised for their approach to dealing with scams. (AAP: Dan Himbrechts)

The big banks are under growing pressure to do more to prevent scams and repay victims after a report by the corporate regulator found they only compensate a tiny number of customers.

Australians lost a record $3.1 billion to scams last year, with experts warning anyone could become a victim as the cons grow increasingly sophisticated.

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