Terence Baxter* had booked a meet-and-greet service to park his Volkswagen at Heathrow airport while he and his wife went on holiday. The couple handed over the keys at the drop-off site and were driven to the terminal – and that was the last they saw of their car. On their return they were informed by the company it had been stolen.
Their case comes as airports and police forces are warning travellers to be wary of “unofficial” operators advertising cheap long-stay parking after a rise in complaints.
