A Best Buy shopper said in a TikTok video that store staff would not honor a $100 open-box price she said she saw online for a pair of headphones, and that she later asked for a second manager after the first one walked away. Angie Pineda, who posts as @musclemuffinn, shared the TikTok clip, which has gained 269,800 views and 29,400 likes.
In the caption, Pineda wrote, “Shockers the customer was actually right (also mind u I was so nice to the manager, so when he walked away I was genuinely so confused bc wtf).” She tagged Best Buy and added that it was “literally the only time I’ve ever experienced something like this in my LIFEEEEE.”