Get all your news in one place.
100’s of premium titles.
One app.
Start reading
The Independent UK
The Independent UK
National
Henry Saker-Clark

Best and worst UK broadband providers according to Ofcom complaints

Ofcom United Kingdom TalkTalk Three
  • Ofcom's latest report, covering July to September last year, revealed that overall complaints against communication providers remained stable.
  • EE, TalkTalk, and Vodafone were named Britain's most complained-about broadband providers, each registering 10 complaints per 100,000 customers.
  • TalkTalk also received the most landline complaints, while Plusnet had the fewest broadband complaints and Utility Warehouse the fewest for landlines.
  • O2, Sky Mobile, and Three were the mobile providers with the highest number of complaints, mainly concerning complaint handling for the first two and service issues for Three.
  • The report aims to offer transparency to consumers, with an expert noting that customer patience for poor service is decreasing amid rising costs.

IN FULL

The UK broadband providers that attracted the most complaints

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Obstructive sleep apnoea costs UK and US economies £137bn a year, research finds
Disease, which causes people to stop breathing while asleep, linked to increased risk of heart attack and stroke
The Guardian - UK
The Guardian - UK
Eileen Gu Shouldn't Be Surprised That Americans Are Mad at Her for Competing for China
Plus: How to win the medal count, and how Free Agent readers want to fix the Olympics
Reason
Reason
What Is 'Diecided'? The Alleged Epstein-Linked Code Stirring Online Theories — and Why Selena Gomez and Candace Owens Are Being Mentioned
Explore the intriguing 'diecided' term from Epstein's emails, its connection to Selena Gomez, and the rise of clone theories
International Business Times UK
International Business Times UK
Nearly half of Americans unaware of link between eating processed meat and colorectal cancer
Colorectal cancer is the second-leading cause of cancer deaths in the US
The Independent UK
The Independent UK
“A historically significant instrument directly tied to the evolution of modern funk”: The bass Bootsy Collins used to record a James Brown anthem has been listed on eBay
The Fender Jazz Bass bought at auction for $40,000, has now been listed on eBay for almost twice as much. But you’ll have to bid an extra $299 if you want the original strings
Guitar World
Guitar World
“When you've been in a band you’re always, in the back of your head, thinking, 'Well, maybe this is it.' And I don't mind that feeling. I don't see it as a sad thing”: Mike Patton on feeling closure at the end of Faith No More
Band haven’t played live since 2016
MusicRadar
MusicRadar
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.
Download on the AppStore Get it on Google Play