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Daily Mirror
Daily Mirror
Business
Levi Winchester

Best and worst banks for handling complaints - from Santander to Lloyds and Barclays

Which Which? Monzo Triodos

The best and worst banks for customer service and handling complaints have been revealed in a new poll by consumer champion Which?.

Challenger banks Starling, Monzo, and Triodos topped the score table, with each lender receiving five stars for how they treat customers.

Starling and Monzo also got five stars each for their mobile apps, while Triodos was awarded three stars.

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