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The Economic Times
The Economic Times
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Nikhil Pahwa

Be agent provocateur: India's internet needs an AI makeover

A while back, I gave my AI agent my credit card, verification code and expiry date, and asked it to buy soap on Flipkart, in preparation for an agentic commerce hackathon I was participating in. An hour later, I allowed it to give up, after it got stuck in interfaces built to be attractive to humans, but near impossible for an agent to log in and buy something.

The internet is built around the assumption that human beings sit before a screen, search, read, click, fill forms, compare options and complete a transaction. That assumption is beginning to break.

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