The BBC has issued a new statement in regard to the allegations against an unnamed presenter who allegedly paid tens of thousands to a teenager for sexually explicit images.
Director-general Tim Davie ordered a review to "assess how some complaints are red flagged up the organisation". The corporation said it made two attempts over several weeks to contact the family who made the claim.
It added that Mr Davie was first informed of the allegations seven weeks after the family first complained about the presenter - when The Sun said it would be publishing the story on its front page. Mr Davie told reporters this was because there was no response to the attempt to make contact and investigators were unable to verify the claims.