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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

Barclaycard insists I can only increase my credit limit via its app

Barclaycard said the only way to increase the credit limit is on its app.
Barclaycard said the only way to increase the credit limit is on its app. Photograph: M4OS Photos/Alamy

Can you help me with an infuriating problem I have with Barclaycard? A few years ago it cut my credit limit to £3,300, which I find somewhat useless given that my bills can exceed this.

I rang Barclaycard and was told by the call handler that there was nothing he could do, and that the only way I could increase it was via the Barclaycard app.

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