Capital One, one of the largest bank holding companies in the United States, has finally restored its services after a prolonged outage left thousands of customers locked out of their accounts. The disruption that began on January 16, 2025, was caused by a power outage at FIS Global, a third-party vendor responsible for banking services such as payment processing and deposits.
The bank announced the resolution of the issue on January 19 through a post on X, stating, "Account functionality for all customers is now restored." Capital One expressed sincere apologies for the frustrating experience and encouraged customers to check their accounts online and contact support if needed.
