A baby was left with a horrific rash as a family lost their luggage for nine days on a nightmare holiday.
Kathryn Palmer has had to cancel a four-star hotel and stay in four different hostels in a week, and is also dealing with her baby son having a severe allergic reaction to his nappies.
To make matters worse, she says she still has no idea when she will get any of her four bags back after her flight departed from Manchester Airport without any of her luggage.