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The Guardian - AU
The Guardian - AU
National
Elias Visontay Transport and urban affairs reporter

Australian airline passengers could soon receive compensation for delays and cancellations

A composite image of a traveler with suitcase in airport surrounded by airline paraphernalia
Choice Australia’s Jodi Bird says current laws allow airlines to issue tickets that do not guarantee departure at a particular time or date, meaning there are no repercussions if airlines choose to cancel flights. Composite: burakkarademir/AAP/Getty

Australian airlines could soon be forced to pay cash compensation to passengers whose flights are delayed or cancelled as the government faces mounting calls to introduce laws to rein in carriers arbitrarily changing their schedules.

The Australian Competition and Consumer Commission, consumer advocate Choice and the Australian Lawyers Alliance have all separately raised the prospect of a compensation scheme as the government considers its aviation white paper.

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