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Tom’s Hardware
Tom’s Hardware
Technology
Stephen Warwick

Asus announces 'immediate internal review' of 800-series motherboards following string of 9800X3D failures — users report multiple chip failures in recent days

Asus AMD
Asus.

Popular motherboard and PC hardware vendor Asus has confirmed it has launched an internal review and is conducting checks following a spate of hardware failure reports from its users. Last week, PC builders running the best gaming CPU on the market, the AMD Ryzen 7 9800X3D, paired with Asus motherboards, reported that their systems were failing to boot.

"We are aware of recent reports concerning AMD Ryzen™ 7 9800X3D CPUs and ASUS AMD 800-series motherboards, and we have initiated an immediate internal review," the company said in a statement. Asus says its teams "are conducting preventive checks on product compatibility and performance, working closely with AMD to validate reported cases and ensure ongoing stability and quality." The company also says it is looking into providing "timely solutions" to ensure products and services meet expected demands.

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