A Phoenix, Arizona, woman is speaking out after a car trade-in deal she made with Bell Honda allegedly went wrong. As reported by AZFamily, Morgan brought her 2015 Honda in for repairs, but she lacked a down payment, so the dealership persuaded her to use the vehicle as a trade-in instead.
According to Korissa Morgan, she spent hours signing documents on a digital tablet as part of a “paperless” process. She left the lot believing the dealership was now responsible for paying off her existing Honda loan. However, weeks later, her original loan company contacted her regarding missed payments, indicating the trade-in had not been completed.
