Tense moments prevailed at the well-known Grand Hotel in Abids late on Sunday, as a group of customers and some of the restaurant staff came to blows with each other reportedly over poor quality of food.
In a video clip, reportedly shot by one of the customers, some waiters are seen assaulting the group of visitors with sticks. Women can be heard screaming.
According to reports, the complainant’s family from Dhoolpet was at the restaurant to celebrate the new year. The customers, who were reportedly upset over the quality of biryani, sought for the food to be replaced, only to find that even the replaced food was no different.