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What Hi-Fi?
What Hi-Fi?
Technology
What Hi-Fi?

Apple AirPods Max

Space grey Apple AirPods Max on a wooden desk next to plants.

No one was surprised by the announcement of the AirPods Max back in December 2020. Apple’s first on-ear headphones were one of the tech world’s worst-kept secrets for most of that year.

What was surprising was their price: £549 / $549 / AU$899 made them vastly more expensive than the great majority of premium (if we can even still call them that) wireless noise-cancelling headphones from Sony, Bose and Sennheiser around at that time. Did they justify such a comparatively huge outlay? The short answer is that yes, they did. Having proved so much better than the 'less premium' competition, arguably they crossed the line from wireless audio into wireless hi-fi.

Now that similarly ambitious rivals from Bose, Sonos, Bowers & Wilkins and other established hi-fi brands have arrived on the scene, however, do the AirPods Max still sit at the top of the pile?

Price

  • Launched at an unprecedented price for wireless headphones
  • Now often discounted during sales events

The AirPods Max arrived as the most expensive pair of wireless headphones we had had the pleasure of wearing on our heads at that time. At £549 / $549 / AU$899, they cost a good third more than the flagship pairs from Sony, Bose and Sennheiser.

But it's almost as if their release gave the green light for other headphone brands to enter this previously forbidden fray. The Mark Levinson No.5909, Focal Bathys and Bowers & Wilkins Px8 all launched in the aftermath of the AirPods Max's release with even higher price tags – and justified them as well, for that matter. And more recently, the Sonos Ace and Bose QuietComfort Ultra Headphones have demanded a slice of that uber-premium pie.

While most of those newcomers are also excellent, the AirPods Max are still recommendable for Apple users – especially when they are on the end of a decent discount. We have seen them drop to as low as £420 / $450 / AU$800 during sale events such as Black Friday and Amazon Prime Day.

We should note that in September 2024, Apple updated the AirPods Max – but only lightly. With the same RRP as the original release, they simply now come in refreshed colours and with a USB-C port rather than a Lightning one. Nothing else has changed.

Build & comfort

(Image credit: What Hi-Fi?)
  • Exceptionally well made; they look their price
  • 'Digital Crown' dial is an intuitive joy
  • Poorly designed carry case

While the styling may not be to everyone’s tastes, there is absolutely no denying the quality of the materials and build of the Apple AirPods Max. Hand someone a pair of them together with a pair of Sony WH-1000XM5 headphones and they will have no trouble believing there’s a significant price difference between them.

The Sonys look and feel almost cheap compared with the Apples, which boast pristinely machined, single-piece anodised aluminium ear cups connected by a stainless-steel headband. Between the cups and your head are memory foam cushions that easily surround even the largest ears, creating a seal that’s both gentle and surprisingly effective at physically blocking out sound.

The premium materials make the AirPods Max significantly heavier than many alternative wireless headphones you might consider – at 385g, they weigh 135g more than the Sony XM5, for example, while the B&W Px8 are a smidge lighter at 320g. But, such is the effectiveness of the weight-distributing design, they really don’t feel heavy on the head and there are no pronounced pressure points. We've been living with the AirPods Max for almost four years now and regularly embark on long, uninterrupted listening sessions, and we never feel any discomfort or fatigue.

(Image credit: What Hi-Fi?)

Apple has resisted the urge to integrate touch controls into the design of the AirPods Max, but has also, thankfully, not gone entirely hands-free. Instead, on the top of the right-hand cup are two physical controls: a simple button for switching between noise-cancelling modes, and a dial inspired by the digital crown of the Apple Watch. The latter is a particularly neat and intuitive solution, although it is a little too easy to knock when adjusting the headphones, and its low resistance means you can accidentally adjust the volume by rather large degrees.

That said, when using the crown intentionally, it’s a tactile joy. Twist it to increase or decrease volume, click to play/pause, double-click to skip forwards and triple-click to skip back. Holding the crown down invokes Siri, although by default the AirPods Max are also always listening for the ‘Hey Siri’ command.

Apple AirPods Max tech specs
(Image credit: Apple)

Type Wireless noise-cancelling over-ears

Bluetooth 5.0

Codec support AAC, SBC

ANC Yes

Battery life 20 hours

Weight 385g

Finishes x5 (space grey, pink, green, silver, sky blue)

Another unique feature of the Apple AirPods Max is their case, which has been rather humorously compared to a bra or a gun holster. Not only does it look daft, it doesn’t perform even the most basic function of a typical case, which is protecting the product contained within from knocks, scratches and dirt. This case doesn’t cover the headband or the tops or bottoms of the cups, so is only vaguely more protective than simply shoving them naked into your bag.

The case is still useful, in that it prompts the AirPods Max to enter an ultra-low-power mode that will apparently preserve the charge for months, but anyone intending to take them out of the house even occasionally will want to seriously consider investing in a third-party case that will protect the headphones as well as support their sleep mode. That this is necessary is ridiculous, particularly given the price of the headphones.

One could also feel aggrieved at the lack of a bundled wall charger, although this is at least fairly typical of wireless headphones these days. What you do get in the box is a charging cable – Lightning with the original model or USB‑C with the 2024-updated version.

Features

  • Excellent noise cancelling and Transparency mode
  • Below-par battery life
  • Lack of bundled accessories is disappointing

In terms of overall battery life, Apple quotes around 20 hours of use from a full charge. That’s significantly less than you get from the Sony XM5 and B&W Px8 (both offer 30 hours) and especially the Sennheiser Momentum Wireless 4, which offer 60 hours. But we find it hard to imagine many people discovering it to be not long enough – particularly as our testing suggests it’s a fairly conservative figure. Handily, a five-minute charge gets you an hour and a half of listening with noise-cancelling switched on.

The fact that you can get a decent amount of use out of a very short charge is particularly valuable considering Apple hasn’t found its way to including an audio cable in the box, either. If you want to use the headphones in a wired capacity (with a console controller or in-flight entertainment, perhaps), the only way to do so is with the £39 / $35 / AU$55 Lightning-to-3.5mm cable (original model) or a USB-C-to-3.5mm cable (2024 version). Even then, the AirPods Max won’t work in passive mode: if the battery’s dead, the headphones are useless.

(Image credit: What Hi-Fi?)

The lack of bundled accessories makes the AirPods Max look like rather poor value for their price, but Apple would presumably claim that what you’re paying for is technology, engineering and, ultimately, quality you don’t get anywhere else.

On the technology front, Apple has installed one of its H1 chips in each of the ear cups. Between them, these processors analyse information coming in from eight microphones dotted around and inside the headphones (there’s also a ninth microphone for picking up your voice, which comes through very clearly on calls) to not only perform active noise cancellation but also tailor the sound in real-time to the fit and seal around your ears. It’s this active processing that’s unique: if any non-Apple headphones are making 200 adjustments per second, as the AirPods Pro Max are, the manufacturer responsible remains peculiarly quiet about it.

In terms of acoustic engineering, Apple has developed its own 40mm driver, which features a dual neodymium ring magnet motor. Apple claims that this design allows the AirPods Max to maintain total harmonic distortion of less than one per cent across the entire audible range.

First things first, the quality of the noise-cancelling is excellent. Ultimately, while the Sony WH-1000XM5 seem to be just marginally better at blocking constant, consistent noise (engine sounds, for example), the AirPods Max also let very little through here and are just a touch better at combatting chit-chat – something that’s much harder to do. In short, the Apples do a very good job of limiting how much external noise makes it through to your ears. That said, the Bose QuietComfort Ultra Headphones edge ahead of both pairs on the sound-blocking front.

(Image credit: What Hi-Fi?)

If you want to be more aware of what’s going on around you, there’s also a Transparency mode, which actively processes external noise and pumps it through to your ears. There’s a slightly synthetic quality to some of this noise and we’re not sure how much use a Transparency mode is to a pair of headphones such as this (it’s typically more useful with in-ears that might be used while exercising outside), but it works well should you ever find you need it.

It’s worth pointing out, though, that the AirPods Max sound their best with both the noise-cancelling and Transparency modes switched off. There’s not a lot in it, but there’s definitely a slight flattening of dynamics and softening of punch, and the treble becomes a little more pronounced when noise-cancelling is switched on. It’s not enough that you should avoid using the noise-cancelling, but when you’re able to (which, thanks to the effective physical noise-isolation, should be fairly often) you should switch it off to hear the AirPods Max at their very best.

Sound

  • Musical, detailed and spacious sound justifies their lofty price
  • Hugely appealing spatial audio presentation with movies

As we embark upon some serious listening, it becomes clear that the AirPods Max are very special indeed. Kicking off with SBTRKT’s debut album, we’re instantly thrilled by the super-crisp and spacious delivery. There’s a degree of clarity and energy that even the Sonys can’t match, and they sound more engaging and authentic. Lighter on their feet, even more precise and exciting, they feel like a significant step up in terms of sonic sophistication, as well as build quality. Trials Of The Past positively crackles with energy and, while the Sonys do a great job with this track, the Apples add an extra layer of sizzle and attack that’s impossible to ignore.

Switch to the Tidal Master recording of The Road (by Nick Cave and Warren Ellis) from the film of the same name, and the delivery is stunning. The AirPods Max nail the beautiful inconsistencies in the timing and pressure of the piano notes that come from the live nature of the recording. They’re both organic and precise, with lovely, subtle degradation to the tail of each note, but a definite, precise end when the vibration of the strings is stopped. All of the notes are full and solid, lending a physicality to the recording that is missed by lesser headphones, plus a texture that makes everything that bit more moving.

(Image credit: What Hi-Fi?)

The Sonys do well with this track as well, but the AirPods Max are undeniably more crisp, precise and spacious. The sound is a little more engaging on account of that precision, and more atmospheric thanks to the added openness and the space given to each instrument. It’s a more transportative experience: it feels as if you’re sitting in the room as the musicians play around you.

Provide them with a sterner organisational challenge, such as Carl Orff’s Carmina Burana, and the AirPods Max come up trumps once again. That spaciousness plays a big part once more, creating a soundstage that combines substance and airiness, and their dynamic ability ensures that the low-level, threatening chanting is thrillingly juxtaposed with the huge crescendo.

The Apples are revealing enough to expose poor recordings, particularly in the high frequencies, but here the treble is superb, with the triangle at the end twinkling brilliantly. The whole presentation is organised so precisely that even at its busiest, the track is easy to make sense of. The AirPods Max never become confused and the presentation never becomes muddled.

Up the angry ante with Kenai by 36 Crazyfists and the AirPods Max thrill once more with the pace and attack of the delivery. They’re so driven and in your face, but in exactly the way the track demands. The delivery from the Sonys is smoother but also less clean and crisp. It takes the edge off a bit, and that’s not a good thing here.

While the AirPods Max absolutely justify their price over the Sonys in terms of sound quality, it should be noted that the pricier Mark Levinson No.5909, Focal Bathys and Bowers & Wilkins Px8 do just the same to the Apples. The five pairs actually rank in sound quality according to their price order – Sony, Apple, Focal, Bowers & Wilkins and, finally, Mark Levinson – so we would recommend buying the best pair you can afford.

(Image credit: What Hi-Fi?)

Switch from music to movies and the AirPods Max have a trick up their sleeve in the form of spatial audio, which provides a virtual surround sound experience from 5.1, 7.1 and even Dolby Atmos content. Not only that, but built-in head tracking means that the sound is always relative to the screen, even when you move your head or the iPhone or iPad on which you’re watching.

All told, the effect is superb. The whole presentation is very open, spacious and convincing, and the tracking is amazingly smooth and accurate as you move your head.

The opening of Gravity is recreated brilliantly by the AirPods Max. The placement of the various voices coming through the radio is brilliantly precise and convincing, there’s excellent weight to the dull thumps against the satellite and the heavy bass notes of the soundtrack, superb all-around clarity, and excellent dynamics as the peaceful scene turns threatening and then catastrophic. It’s easy to forget that you’re listening using headphones, such is the spaciousness of the delivery. It’s terrifically cinematic.

To many potential buyers, perhaps the movie performance is a fairly low priority; but to some it could be a big deal – particularly frequent flyers who want to turn their long-haul flights into virtual trips to the cinema. And, of course, this is something you don’t get from rival models, as you need that collaboration between the source and the headphones. Simply put, combining an iPad with a pair of AirPods Max headphones gets you the most convincing portable cinema experience that we can think of.

Verdict

(Image credit: What Hi-Fi?)

Unsurprisingly, you do need an iPhone or iPad in order to get the most out of the AirPods Max. They will work with non-Apple products using standard Bluetooth 5.0, but you’ll miss out on many of their unique features. Ultimately, we can’t imagine anyone not already fairly well ensconced in the Apple ecosystem would consider buying a pair. Frankly, we’d be surprised if such a person has made it to the end of this review.

Review published: December 2020. Review updated: November 2024.

Tester's notes

Part of the testing process is evaluating the Apple AirPods Max in a number of key areas and comparing them to key rivals around the same price point. This allows us to build up a picture for the reader of where they sit in their specific category. Our findings (ratings out of five) are listed below.

Also consider

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Apple AirPods Max vs AirPods Max 2024: what are the differences?

Check out our round-up of the best noise-cancelling headphones and best wireless headphones

Bowers & Wilkins Px8 vs Apple AirPods Max: which wireless headphones are better?

Sony WH-1000XM5 vs Apple AirPods Max: which are better?

"We wanted to give everybody an AirPods Max in their pocket" – we spoke to Apple about the acoustic design of the five-star AirPods Pro 2

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