Derry City and Strabane District Council have been urged to reopen the public gallery to allow people to make representations before committee members.
Campaigning group Derry Against Fuel Poverty made the call after a special meeting of the council was held on December 6 in relation to the lack of delivery of the £600 Energy Support payment.
The public gallery at the council's chamber at the Guildhall has been closed since the beginning of the Covid-19 pandemic in March 2020.