CHICAGO, - American Airlines is reorganizing senior management, broadening oversight across its commercial and operations teams and adding a former Spirit Airlines executive to run technical operations, as CEO Robert Isom faces pressure to close the carrier's profit gap with rivals.
In a staff memo seen by Reuters, Isom acknowledged a "meaningful gap" between American's current performance and where he said the airline should be. He said the moves were the "first step in a series of actions" aimed at strengthening the team, improving alignment and accelerating execution.
