There have been several reports of AMD Ryzen 7 9800X3D CPUs refusing to boot on ASRock motherboards. The two companies have been aware of them since February 2025, with ASRock immediately releasing a beta BIOS update to address the problem. After a few weeks of investigation, the cause of the issue has finally been identified as a memory compatibility problem, but it has already been resolved with the latest BIOS release.
“We are aware of a limited number of user reports involving ASRock AM5 motherboards failing to complete POST. Following a joint investigation, AMD and ASRock identified a memory capability issue present in earlier BIOS versions, which has been rectified in the latest BIOS,” AMD told Tom’s Hardware. “ASRock has already issued guidance on this behavior and addressed a singular report of a damaged CPU.”
