
Amazon is facing a new class action lawsuit that challenges how the tech giant markets digital movie and TV show purchases to consumers. The lawsuit, filed in Washington federal court on Friday, claims Amazon misleads customers about what they actually receive when they make digital content purchases.
Lisa Reingold, the plaintiff who filed the case, says she bought Bella and the Bulldogs – Volume 4 on Amazon in May for $20.79, but soon lost access to the title. Her experience highlights a widespread issue with digital media purchases where consumers believe they own the content but actually only receive temporary licenses.