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Fortune
Fortune
Jim Edwards, Fortune Intelligence

Amazon CEO Andy Jassy: AI will mean fewer jobs and we've already cut 27,000 people from Amazon’s workforce

Amazon Andy Jassy CNBC Jim Cramer
Andy Jassy, Amazon president and CEO, attends the premiere of "The Lord of the Rings: The Rings of Power" at The Culver Studios on Monday, Aug. 15, 2022, in Culver City, Calif parts of its business, shuttering stores and slashing 29,000 jobs in an effort to reduce costs. (Credit: Photo by Jordan Strauss/Invision/AP, File)

Amazon CEO Andy Jassy delivered a clear message in his recent conversation with CNBC’s Jim Cramer: Artificial intelligence will fundamentally reshape Amazon’s workforce, automating routine jobs while creating new opportunities in advanced technology fields.

Jassy’s remarks, which echo a memo he sent to Amazon’s 1.5 million employees last month, underscore both the disruptive and transformative potential of generative AI across the company’s operations.

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