An Aldi worker has said that some shoppers are given favourable treatment by staff - and it all depends on how long you've been a customer.
Kyle, an employee of the German family-owned discount supermarket chain, said that in America customers need a coin to use the trolley but some forget to bring one.
He said that he'll lend a coin to some customers, but only if they're new to the store - if they're a return customer then he expects them to remember.