Air travel is never particularly glamorous, but nowadays—with long lines, cramped seats, and the larger prospect of flight cancellations—it feels less appealing than ever. A recent survey by the travel site Expedia found that 55 percent of Americans find commercial flight "more daunting than filing taxes or visiting the dentist."
One smaller airline is thriving by giving customers a better experience at a price comparable to the major carriers'. Naturally, the larger companies are petitioning the federal government to shut it down.
