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Fortune
Fortune
Sasha Rogelberg

Airline customers are suing Delta and United, claiming millions of travelers paid extra for window seats only to be seated next to windowless walls

Passengers line seats in a large aircraft. (Credit: Jeffrey Greenberg/UCG/Universal Images Group—Getty Images)
  • Millions of airline passengers have lost the opportunity to gaze out their windows at clouds, despite paying extra for it, according to two class action lawsuits. Air travelers are suing Delta and United, alleging the airlines misled passengers and charged them extra for window seats, knowing they would be placed in windowless seats.

Delta Air Lines and United Airlines were sued this week by passengers claiming they paid extra to sit in “window” seats, but were instead assigned to sit next to a windowless wall.

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