Across the world, workers are increasingly anxious that artificial intelligence (AI) will make their jobs obsolete. But the evidence from research and industry tells a very different story. AI is not taking over the workplace. Instead, it’s quietly reshaping what human work looks like – and what makes people valuable within it.
In my research on how the workforce is being transformed by AI, I found that the most successful organisations are not the ones replacing employees with algorithms, but those redesigning their workplaces to combine human and machine intelligence.
