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TechRadar
TechRadar
Craig Hale

AI chatbots are now integrated 'into the full texture of human life,' Microsoft study claims

The microsoft copilot logo at the May 20, 2024 Microsoft press event.
  • Microsoft has analyzed how Copilot users interact with AI across 37.5 million conversations
  • There are clear differences between work and personal interactions
  • This is how app developers can tailor their chatbot UI

A new December 2025 report from Microsoft has uncovered some key difference among Copilot users in terms of how and when people use AI, and it's based on 37.5 million de-identified Copilot conversations, so there's reason to believe the insights should be pretty accurate.

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