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The Guardian - UK
The Guardian - UK
Technology
Dan Milmo and Graeme Wearden

AI blunders like Google chatbot’s will cause trouble for more firms, say experts

Google Bard Microsoft ChatGPT United States Alphabet OpenAI NASA
Logo of Google is seen at an office building in Zurich
Shareholders were rattled after a video demo of Google’s rival to ChatGPT contained a flawed response to a question about Nasa’s James Webb space telescope. Photograph: Arnd Wiegmann/Reuters

The type of factual error that blighted the launch of Google’s artificial intelligence-powered chatbot will carry on troubling companies using the technology, experts say, as the market value of its parent company continues to plunge.

Investors in Alphabet marked down its shares by a further 4.4% to $95 on Thursday, representing a loss of market value of about $163bn (£140bn) since Wednesday when shareholders wiped around $106bn off the stock.

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